H1B Wage Explorer

Challenge

Local operations teams often rely on fragmented reports, manual spreadsheets, and delayed feedback loops when prioritizing public service improvements.

Solution

• Designed a dashboard that groups request volume, response speed, and resident sentiment into one readable decision layer.

• Created priority views for teams to spot recurring issues by neighborhood, category, and urgency.

• Built a narrative reporting flow so leaders can turn raw metrics into concise weekly updates.

Results

The concept clarifies how civic teams can move from reactive reporting to proactive service planning with a calmer, more transparent interface.